This question is asked by telecommunicators hundreds of times daily. Knowing your location can greatly reduce response times for the emergency units. Providing landmarks or nearby cross streets can also help! Your 9-1-1 Telecommunicators have technology to help with location information and depending on what type of service you have, this can take from a few seconds to a couple of minutes. Being aware of your surroundings is always beneficial when calling in emergencies. It’s helpful to call from the location of the emergency and provide important details to your 9-1-1 Telecommunicators when it is safe to do so.
Remember – DIAL 911 FIRST!
Seconds save lives!
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